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Posted: Friday, 10 March 2017, 10:24

Education: Manager
Change Manager || Capgemini Roles and Responsibilities ? Drive actions that increase the percentage of changes that are implemented correctly first time; ? Ensure that change implementation risk is understood and mitigated to increase the likelihood of successful implementation at first attempt; ? Ensure that all changes are managed as planned within the timescales agreed with the change requester; ? Escalate any changes which are damaging the quality of the Capgemini Outsourcing NA service; ? Ensure all changes comply with internal Capgemini controls and customer/regulatory controls; ? Ensure agreed Request for Change (RFC) are entered correctly in the Change Control System; ? Organize Change Advisory Board Meetings (CAB), ensure agenda and papers are issued to participants in good time; ? Review, monitor and communicate the progrss and final outcome of changes to all relevant parties; ? Ensure a back-out plan is in evidence and has been considered within the overall implementation plan to minimize impact to service availability; ? Ensure configuration items (CI) are liked to the change; ? Ensure that full approval is granted prior to implementing changes; ? Ensure change related documentation is completed and updated; ? Ensure Capgemini global process for Change Management is utilized. Customer/Supplier Relationship ? Drive actions that minimize disruption to our customer’s environments due to changes; ? Keep costs of change activities down; ? Establish credibility with the client, delivery teams and 3rd party suppliers; ? Understand the clients business and the impact of changes you manage on their environment. Service Excellence ? Prioritizing of own work to meet internal/external deadlines; ? Problem identification and resolution analysis. Contact Nirmala B

Click here for more info: http://www.in.capgemini.com/careers/jobs/change-manager-6-to-9-yrs-noida


• Location: Delhi

• Post ID: 32787792 delhi
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